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Supervisory Regional Development Outreach and Communications Advisor (Consultant)

Supervisory Regional Development Outreach and Communications Advisor (Consultant)

# of Openings 
1
Job Locations 
ZA-Pretoria
Category 
..
Type 
Contract (STTA Consultant)

More information about this job

Overview

Opportunity in Washington, DC

The United States Agency for International Development (USAID) has contracted through ZemiTek partnered with CAMRIS International, to recruit and hire a qualified individual for the following position:

 

Title:  Supervisory Regional Development Outreach and Communications Advisor (Consultant)

United States Agency for International Development/Regional Mission for Southern Africa/Regional Program and Project Development Office

 

Location: Pretoria, South Africa

 

With more than 30 years’ experience providing information technology (IT) and management consulting services worldwide, Rosa Caldas, formed ZemiTek in 2007. Based in the Washington, DC metro area, ZemiTek delivers solutions to the federal government by supporting agencies such as USAID, US Patent and Trademark Office, US Department of Justice, US Department of Agriculture, and Department of Homeland Security, among others; and internationally to their missions in Africa, Asia, Europe and Eurasia, Latin America, the Caribbean, and the Middle East.

 

CAMRIS International is among the top 20 USAID contractors for the third year in a row. CAMRIS realizes innovative solutions to health and development challenges through high-quality, cost-effective programs and research management services. With experience working in more than 80 countries, CAMRIS combines proven systems with today’s most effective, evidence-based best practices to improve the lives of people around the world.

 

BACKGROUND:

USAID/SA is a combined regional and bilateral mission with staff who manage and support both bilateral programs in South Africa and regional programs that span across the countries in the Southern Africa Development Community (SADC) region.  USAID/SA also manages bilateral programs in the non-presence countries (NPCs) of Swaziland and Lesotho and provides oversight to the programs in Botswana and Namibia.  Activities in South Africa focus on assisting the country in completing the transformation from its apartheid past into a healthy, economically vibrant, fully inclusive democracy. To assist the South African Government (SAG) in building capacity to address critical issues, USAID/SA works in the areas of health, economic growth, gender equality, education, and trilateral assistance. Programs in the NPCs, Botswana and Namibia focus on addressing the epidemic of HIV/AIDs. Regionally, USAID/SA works in the areas of health, economic growth, agriculture, democracy, environment, and humanitarian assistance.  USAID/SA also provides financial, contracting, and management support services to USAID Missions in other countries in the SADC region.

 

In line with USAID/Forward, a major initiative of the Agency, a major thrust of all five of USAID/SA’s operating units is to build local capacity of governmental and non-governmental organizations in the region and utilize local expertise in the implementation of our programs in order to improve aid effectiveness.  USAID/SA also works closely with the interagency teams of the U.S. Embassies in the SADC region.

 

The Supervisory Regional Development Outreach and Communications Advisor (SRDOCA) reports to the Director of the USAID/SA Regional Program and Projects Development Office (RPPDO) and works closely with USAID/SA and U.S. Embassy leadership and staff to implement development outreach and communications efforts to increase awareness of USAID assistance programs in the following operating units: South Africa, South Africa Regional, Namibia, Botswana, Lesotho, and Swaziland.  S/he leads the Development Outreach and Communications (DOC) team based at the USAID/SA Mission in Pretoria, which at full strength comprises a team of three.  The SRDOCA will also be expected to mentor and train USAID/SA’s Foreign Service National (FSN) DOC Specialist.

 

The SRDOCA liaises with the U.S. Embassy’s Public Affairs Section (PAS) to ensure consistency in messaging and strong coordination between USAID and other United States Government (USG) colleagues under the U.S. foreign assistance umbrella. The SRDOCA also serves as a ‘translator’ of complex USAID processes (e.g., budget, procurement, project design, etc.) to the broader interagency audience to ensure the intricacies of those process are conveyed to the final recipient whether it is a journalist, the Ambassador, or a visiting Congressional Delegation. Washington-based offices requiring close contact and coordination include the Africa Bureau and the Bureau for Legislative and Public Affairs (LPA). The position will also coordinate with other interagency and implementing partners.

Responsibilities

ROLES AND RESPONSIBILITIES:

The SRDOCA will manage the full range of public information and outreach activities in support of USAID programs and objectives in South Africa, SA Regional Programs, Namibia, Swaziland, Botswana, and Lesotho, targeting information to specific audiences in both the US and the SADC region in accordance with the Mission’s Country and Regional Development Cooperation Strategies, PEPFAR Country and Regional Operating Plans (COPs) and evolving circumstances.

 

Duties will vary, depending on the demands in a fluid operational environment.  The list below is illustrative, providing a broad perspective of the responsibilities the consultant will assume on a day to day basis.

 

Supervisory and Coordination

  • Mentor and train USAID/SA’s Foreign Service National (FSN) DOC Specialist.
  • Lead the USAID/SA DOC team comprised an FSN Senior DOC Specialist and an Eligible Family Member (EFM) DOC Assistant to ensure overall quality and coherence of the team’s communications and outreach products and initiatives.
  • Lead the development and/or implementation of the USAID/SA’s communications strategy and outreach plan. Update this plan regularly.
  • Represent USAID/SA at the senior level in all matters pertaining to public affairs and outreach activities with other branches of the USG, the SAG, SADC and as needed the governments of Namibia, Lesotho, Swaziland, and Botswana. Liaise with implementing partners, other donor nations, the UN, World Bank and other groups or institutions as appropriate.
  • Train USAID technical staff in South Africa and the regional offices in Namibia, Swaziland, Lesotho, and Botswana in support of their public speaking and media outreach roles. Oversee the integration of communications and communications technology in the project design and implementation processes.
  • Serve as the advisor to USAID/SA’s senior management regarding all public information, media relations, and outreach matters including the use of new form of technology and social media.
  • Maintain up-to-date knowledge of all USAID/SA (including NPCs) activities and processes, as well as a keen awareness of political and policy issues.
  • Advise USAID/SA’s staff and implementing partners on developing appropriate public information programs and initiatives.
  • Serve as a resident expert on USAID branding and style guidelines, ensuring regulations are followed by recommending revisions and appropriate application as outlined in ADS 320 and the Agency’s Graphic Standards Manual. Respond to queries from partners and assist them with design and implementation of branding & marking plans.
  • Oversee and provide regular trainings to USAID staff and implementing partners on the appropriate use of branding and marking; work closely with OAA and C/AORs to ensure adherence to branding in the field; and, seek guidance from LPA on any disputes or waiver requests.
  • Coordinate with the PAS, U.S. Military, other USG agencies (e.g., Treasury, Commerce, Agriculture), and USAID implementing partners to achieve maximum exposure and understanding of U.S. development and humanitarian assistance efforts and initiatives in South Africa, Botswana, Lesotho, and Swaziland, as defined by the Chiefs of Mission and USAID Mission Director.

 

Public Information and Publicity Materials

  • Coordinate information dissemination, media outreach, and public events within the Mission; with the Mission’s offices, units and technical staff; and with other relevant non-USG organizations.
  • Oversee the drafting, editing, and dissemination of timely and accurate information, fact sheets, press releases, newsletters, brochures, presentations, responses for requests for information, and all other public information materials relating to USAID/SA’s activities. These must be written in clear, concise English, and to the extent possible in local languages, prepared with both the media and general audiences in mind, and designed for print, power points, and web use.
  • Oversee submissions for USAID Frontlines and other USAID public information platforms including the USAID Web Site, the Administrator’s Blog, Facebook, Twitter, YouTube and other new or emerging social media sites.
  • Oversee the use of social media platforms as an engagement tool with a focus on digital advocacy and outreach; a social media strategy will be developed to complement the broader communications plan.
  • Provide oversight for the Mission’s English-language internal and external web sites to ensure they are accurate, up-to-date and functioning effectively for the target audiences.
  • Oversee the writing and distribution of press releases on program successes, project inaugurations, significant developments, etc. Follow up with media to encourage and support coverage of public events. Coordinate with technical offices, Embassy’s PAS, and LPA to produce and release timely, accurate, and useful written information to local and international media.

 

Media and Public Relations

  • Promote separate, pro-active, targeted, information and media outreach activities. These activities are specifically designed to push accurate information about USAID programs deep into local, regional and national markets, through the selective use of radio, television, newspapers, magazines, public service announcements, advertisements, billboards; and traditional communications.
  • Oversee all international and local media relations. Work closely with PAS on press relations and maintain contacts with high-level Western and local journalists from all media outlets.
  • Advise and work with Embassy PAS to expand opportunities to keep media abreast of USAID/SA programs, including TV, radio and other media. This may include arranging interviews, briefings, media tours of USAID projects, etc.
  • In collaboration with PAS, advise the Mission Director and USAID staff on press and media relations. Ensure a targeted, coherent, and consistent message from all USAID staff and implementing partners.
  • Coordinate with local Government public relations offices, maintaining good relations and advising on working with local and international media.
  • Supervise the monitoring of the local and international press coverage, awareness, and attitudes concerning USAID programs and monitor effectiveness of the communications strategy. Provide feedback to inform ongoing activities and future programming.
  • As directed by Mission management and in collaboration with PAS, respond to inquiries from the general public, media, and other sources about USAID programs and projects.

 

Publicity Events

  • Organize and coordinate press events for USAID projects in conjunction with the PAS, USAID Mission Director and Deputy Directors, technical teams, and implementing partners. This includes conferences, openings, ribbon-cuttings, and other ceremonies. Write press releases, speeches, and talking points; organize background briefings for media; compile and disseminate press packets; deal with protocol issues, site selection, staging, and logistical issues; identify and schedule speakers; liaise with U.S. and local government officials; write or edit Briefing Checklists (BCLs), scene setters, briefing materials and memorandums to the Ambassador or his/her deputies when participation in events is warranted; write or edit BCLs and scene setters for USAID/SA’s Front Office when participation in events is warranted; provide on-site coordination of media. Follow up with media to ensure coverage of public events. Manage the posting of all event information and materials to the Mission website.
  • Review and edit press releases, speeches, and talking points drafted by implementing partners for USAID events; review and edit BCLs and scene setters drafted by implementing partners for USAID events.
  • Submit all press releases and interview requests – in-house and those drafted by implementing partners – to PAS (and LPA, when appropriate) for review and approval.
  • Oversee the maintenance of a calendar of USAID program events and its distribution within USAID/SA, to Embassy stakeholders, and to AFR and LPA in Washington.
  • Photograph and/or shoot video of USAID events for the USAID and Embassy websites and for USAID/SA’s archives.
  • Serve as the Mission’s primary point of contact for publicity events and site visits by official visitors from the U.S. Embassy, USAID/Washington, Congress, and other USG agencies or entities.
  • Coordinate VIP site visits as necessary. Coordinate with Embassy on schedules and logistics. Lead the preparation of briefing materials, scene setters, and other information products and processes to support these visits. Maintain a diverse list of potential site visit locations appropriate for a variety of high-level USG visitors to the countries in which USAID/SA works, coordinating closely with partners in advance.
  • Perform other duties/activities that the U.S. Ambassadors, USAID/SA management, USAID/Washington and circumstances may dictate.

DELIVERABLES AND ACTIVITIES:

  • Establish and maintain contacts with donor representatives, implementing partners, and other USG agencies to collect information for reports.
  • With assistance of Mission staff:
    • Advance development or update of clearance processes and templates for specified DOCs related materials (success stories, press releases, talking points, scene setters, welcome packages, briefings).
    • Prepare and maintain an updated standard information package on the USAID program in SA (disaggregated by operating unit) for briefings and for distribution to the public and the media; and for USAID/W, LPA, State, Congress, etc.; including scene setters, program briefing papers, project status reports, maps, photos, information about other donors, and general information about countries in which USAID/SA works.
    • As needed, draft, edit, and disseminate timely and accurate information, fact sheets, press releases, newsletters, brochures, presentations, responses for requests for information, and all other public information materials relating to USAID/SA’s activities.
    • As requested, draft submissions for USAID Frontlines and other USAID public information platforms including the USAID Web Site, the Administrator’s Blog, Facebook, Twitter, YouTube and other new or emerging social media sites.
    • As requested, prepare materials for social media platforms with a focus on digital advocacy and outreach and develop social media strategy to complement the broader communications plan.
    • Provide oversight for the Mission’s English-language internal and external web sites to ensure they are accurate, up-to-date and functioning effectively for the target audiences.
    • As needed, draft and distribute press releases on program successes, project inaugurations, significant developments, etc.
    • Completion of a 1/2 to 1 page written summary of actions/activities accomplished at the end of each week to be provided to supervisor and home office and COR.

Qualifications

CERTIFICATIONS, LICENSE, PHYSICAL REQUIREMENTS OR OTHER

EXPERTISE REQUIRED. The contractor must have:

  • Master’s degree in relevant discipline, or equivalent work experience.
  • Minimum seven (7) years’ progressively responsible experience in the communications field, planning, writing, editing, and producing communications through a variety of print and online media, with new media technology utilization, with at least two (2) years’ experience in an international or resource challenged setting.
  • Must be able to write well and persuasively under pressure/deadline; strong editorial expertise
  • Experience with content management, content production and social media
  • Experience working with press
  • Knowledge of theories and principles of development assistance, particularly in Africa, and particularly of USAID work in Africa.
  • Outstanding organizational and planning abilities.
  • Experience developing communications products in design software a plus.

Interested candidates should submit their CV and a writing sample (preferably published material)

 

This is an opportunity for employment or a contract, but we reserve the right to make no selection or award.

 

ZemiTek and CAMRIS International offer competitive salaries and comprehensive benefits.

 

ZemiTek and CAMRIS International are Equal Opportunity/Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, disability status, or any other characteristic protected by law.